UI, UX, and CX

As some of you might know, I’m working on a book about Software Development Concepts.

Among many other things, the book will cover the basics of User Experience (UX), User Interface (UI), and Customer Experience (CX).

Tonight, I wanted to help my readers to visualize the difference between those. Here’s what I’ve come up with so far:

This diagram is directly inspired by the one published here by Michael Janda, extended with some ideas of mine.

Now that I have created the visualization, I can continue explaining those concepts… one by one ;-)

That’s it for today!

PS: If you have ideas/remarks about this, don’t hesitate to comment, I’m curious.